Responsible Gaming

At Nabaiji Responsible Gaming
Keep the fun, Control Stay

Gaming should be a source of entertainment — not stress or problems. Nabaiji believes every player deserves a safe and healthy experience. That is why we have brought all responsible gaming tools and support together in one place.

18+ Platform Limit Setting Feature Self-Exclusion Option 24/7 Support
Deposit Limit Set your own daily / weekly / monthly limits
Time Limit You're in control of how long you play each day
Take a Break Set a cooling-off period from 24 hours up to 6 weeks
Self-Exclusion Keep your account suspended for an extended period if needed

1What is Responsible Gaming and why does it matter?

Responsible gaming means enjoying gaming as entertainment — where you maintain full control over your time, money, and emotions. At Nabaiji, responsible gaming is not just a policy; it is a core part of who we are. We want you to start every session with enjoyment and leave with the same.

Online gaming is growing fast in Bangladesh, and with that comes an increasing risk for some players of developing serious problems. Research shows that those who play without limits can face financial and mental strain. Nabaiji actively works to reduce that risk — because your wellbeing matters more to us than any win.

Awareness is the foundation of responsible gaming. If you can clearly answer three questions — how long you have been playing, how much you have spent, and why you are playing — gaming will always remain enjoyable.

  • Gaming is entertainment, not an income alternative.
  • Set your time and money budget in advance.
  • Do not chase losses by placing additional bets.
  • Never play under the influence of alcohol or any other substance.

2Nabaiji Responsible Gaming Tools

Nabaiji gives every member full control over their own gaming experience. Simply log in to your account to access these tools — easy to set up and adjustable at any time.

Deposit Limit: You can set your own daily, weekly, or monthly maximum deposit amount. Once a limit is set, it takes effect immediately. Lowering a limit is instant, but increasing one requires a 24-hour waiting period — intentionally designed to protect you.

Session Time Limit: Set a maximum time limit for each gaming session. Once the limit is reached, you'll receive an automatic alert and the session will end.

Reality Check: You'll receive periodic reminders showing how long you've been playing. It helps bring you back to reality.

Cooling-Off Period: Take a break from 24 hours up to 6 weeks. During this time, betting from your account will be completely suspended.

  • All tools are accessible directly from your account settings.
  • Notifications of limit changes are sent by email.
  • All changes are securely logged.

3What is Self-Exclusion and how do you apply?

Self-exclusion is a feature that lets you voluntarily block yourself from the Nabaiji platform for a set period or permanently. It's not a sign of weakness — it's a sign of courage. If you feel gaming is having a negative impact on your life, self-exclusion is the most effective step you can take.

While self-exclusion is active, you will not be able to log in to the platform, place any bets, or receive promotional emails. You choose the duration yourself — from 6 months up to 5 years, or permanently.

1
Go to Account Settings

Log in and click on the "Responsible Gaming" option.

2
Choose Self-Exclusion

Choose how long you want to be excluded — 6 months, 1 year, 5 years, or permanently.

3
Confirm

Verify your identity to confirm. Takes effect immediately upon request.

4
Contact Support

Reach out to our support team directly at any time — we're available 24 hours to help.

4How to Recognize the Signs of Problem Gambling

Problem gaming doesn't always appear suddenly — it builds up gradually. If you notice the following signs in yourself or someone close to you, it's time to seek help.

Symptoms Description Level
Chasing Losses Chasing losses by placing larger bets to try to recover High Risk
Playing beyond budget Spending beyond your set budget, taking on debt High Risk
Hiding Gaming Activity Hiding your gaming from family or friends Moderate Risk
Psychological Dependency Feeling restless or irritable when unable to play Moderate Risk
Losing track of time Playing far longer than planned Moderate Risk
Neglecting daily responsibilities Neglecting work, studies, or time with family High Risk
No longer enjoying it as entertainment Continuing to play even when you no longer enjoy it Early Warning Signs

5Minor Protection & Family Responsibility

Nabaiji strictly ensures that only users aged 18 or above can access the platform. Age is verified at registration, and identity proof is collected during the KYC process. That said, family oversight remains equally important.

If there are children or teenagers at home, use a password on your device and always log out of your Nabaiji account. If you have any concerns, contact our support team directly — we'll act promptly.

  • Account creation is strictly prohibited for anyone under 18.
  • If a minor's information is detected, the account is immediately closed.
  • Parental complaints are investigated within 24 hours.

6Where to Get Help

You are not alone. If gaming feels like it is getting out of control, reaching out for help is a brave step. Nabaiji's support team is here for you 24 hours a day, 7 days a week. Seeking guidance from a professional is always encouraged.

Remember — asking for help is not a weakness. It's a responsible choice for yourself and your family. Nabaiji always puts your wellbeing first.

  • Nabaiji Support: [email protected] (24/7)
  • Chat with us directly via live chat — completely confidential.
  • Seek advice from a professional mental health specialist.

Nabaiji Safe Gaming Features

We do not just offer games — we also ensure the highest level of protection for our players.

Smart Deposit Limits

Set your own limits on daily, weekly, or monthly deposits. Reducing a limit takes effect instantly — your financial safety is in your hands.

Time Management Tools

Set your own gaming session duration. You will receive reality check reminders and can take an automatic break when your time is up.

Self-Exclusion Feature

Suspend your account from 6 months up to permanently. Takes effect immediately upon your decision — no complications.

Age Verification System

Our KYC process verifies the age and identity of every member. We are committed to completely preventing access by minors.

24/7 Confidential Support

Our support team is always ready to help with any issue. All conversations are completely confidential and non-judgmental.

Automatic Alerts

Automated alerts are sent when unusual gaming patterns are detected. Every account is monitored on a regular basis.


FAQ

Answers to frequently asked questions about responsible gaming.

Yes, though for your protection, limit reductions take effect immediately. To increase a limit, a 24-hour cooling period applies — this is intentional, so you don't make major decisions in the heat of the moment.

Self-exclusion cannot be cancelled before the set period ends. To reactivate after the period, contact the support team. For permanent self-exclusion, account reactivation is not possible.

A Cooling-Off Period is a short-term break (24 hours to 6 weeks) after which your account is automatically reactivated. Self-Exclusion is a long-term measure (6 months to permanent) where your account remains closed unless you formally apply to reopen it.

Contact Nabaiji support right away. We'll help add extra security to your account. Change your password and keep two-factor authentication (2FA) enabled.

Yes. Age verification is mandatory at registration, and identity must be confirmed through the KYC process using a national ID or passport. If there is any suspicion that an account belongs to a minor, an immediate investigation is carried out and appropriate action is taken.

Start Safe Gaming

Play responsibly, Enjoy the Fun

We work to make every experience at Nabaiji enjoyable. Register today and activate your responsible gaming tools.

18+ Platform Safe & Licensed Privacy Protected 24/7 Support
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